Integrate Jira with Middleware to create a ticket in jira for alerts. With this integration, the ticket will be created in your preferred jira board with alert details.
To assign an alert to a team member, click on the Jira symbol for that alert.
It will open a dialog box on the right side where you need to select the project name of jira and add details like task name, task summary, and task description.
Click on the save button and a jira issue will be created in the project which you have selected with the details.
If you do not see the Integrations Menu in Middlware, that means your account has not been granted Installation permissions. Contact your system administrator to add the Installation permission to your user role in Settings.